Delivery
We make every effort to dispatch your order as soon as possible. If for some unforeseen circumstance we are unable to send an item we will notify you be email.
Delivery is by Royal Mail recorded delivery or by a courier service.
Delivery is UK mainland only.
Security
The Home recognises the importance of secure online shopping for customers.
We use World Pay as our payment service provider. Our customers’ details remain secure throughout the transaction process. All transaction information passed between our site and World Pay system is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted.
Please be assured that your privacy will be respected. Under no circumstances will we share customer details with a third party. All orders are dispatched in confidence and are addressed to the contact specified. All details that we collect from you are kept strictly confidential.
Conditions of Use
The Home is proud to supply items of the highest standard.
Our returns policy is simple. You may return any item within 7 days of receipt of the goods.
The items must be returned in its original packaging with all associated labels/tags.
If you return any item which is incomplete or is in an unsatisfactory condition then your refund will not be processed.
All items should be returned by recorded delivery to ensure that we receive them. The Home will not accept responsibility for goods lost in transit which have not been sent by recorded delivery.
When returning your item, please specify on the returns form whether you would like a credit note or an exchange.
This does not affect your statutory rights.
The Home is the trading name of:
ACTPACK TRADING LTD
Salts Mill, Victoria Road, Saltaire, Bradford,
BD18 3LB
Registered in the UK
Company registration number 02868731
Telephone: 01274 530770
email address thehome@btconnect.com