The Basics …
£5.95 flat rate (UK mainland orders under £600)
3 working days to despatch all stock items
14 days, no quibble, full refund (see full T&C)
The Detail …
Delivery cost – mainland UK
We have tried to keep our delivery charges simple and ‘up front’. Our delivery fee for orders under £600 (inc. VAT) is a flat rate of £5.95 (inc. VAT) regardless of the number of items purchased in a single transaction, to a single address on mainland UK (additional charges to remote areas, the Highlands & Islands may apply). Delivery charges for orders above £600 are charged as a percentage of the order cost. Orders will be shipped with Royal Mail, Interlink Express, APC Couriers or other suitable carriers. In every case the delivery will need to be signed for by the recipient. Any undelivered item returned to us by the carrier can be sent for redelivery. The cost for the second and subsequent deliveries will be met in full by the customer. If the order is cancelled at this point we reserve the right to retain the cost of the initial delivery.
Delivery cost – international
We are happy to ship internationally. If your home country is not listed please contact The Home for a specific quote. Any duty and taxes incurred are the responsibility of the customer.
Click & Collect
If you would prefer to collect your purchase from our store in Saltaire, please just select this option during the checkout process. There is no additional charge for this service and delivery costs will be deducted from your order. The store is open from 10am seven days a week. We close at 5.30pm Monday-Friday and 6pm both Saturday and Sunday. If you require clarification please do not hesitate to contact us.
Schedule – stock items
We aim to dispatch items held in stock within 3 working days.
Schedule – non-stock items & bespoke orders
Whilst we hold a number of furniture pieces in stock for immediate shipping, unfortunately we cannot always keep all ranges & finishes. Our furniture is sourced solely from companies licensed to manufacture classic pieces to the designers’ original high specification and standards. As such they are not ‘mass produced’ and in many cases are made or finished by hand to order. Therefore lead times are usually 6 – 8 weeks from the date the order is placed. We will keep you informed of the estimated delivery schedule. We believe you will enjoy our furniture for many years to come. In 10 or 15 years, a 6 week wait will be long forgotten! Please note that furniture items made to order, ie. not in stock, cannot be returned or refunded. If an item is not held in stock the estimated lead time will be shown below the product details. Please see our full Terms & Conditions
For clarification of these or any other issues;
To discuss your furniture needs in more detail;
If you would prefer to place on order with another human rather than online;… please do not hesitate to contact the store +44 (0)1274 530770 10am – 6pm, seven days a week.